Terms & Conditions
General Terms & Conditions

Article 1. Object

These General Terms and Conditions for Sales are intended to define the conditions under which the Products are marketed by The4stores.com on behalf of Emporio Bijani SARL to the Customer. They deal with the different steps in the sales progress from the moment the Customer places his order.


Article 2. Products

Products offered for sale by THE4STORES.COM on behalf of Emporio Bijani SARL and Fashion District LLC are those listed on the Website the day of their consultation by the Customer; it being understood that the photographs illustrating the products are not contractual. Each product will have a description, which, in addition to photography, includes: price, photography,availability of sizes and colors, and special features. Small differences may exist between the product and its photography, depending on the screen resolution and the definition of colors of the screen of the computer of the user.

The4stores.com is committed to delivering products that meet the applicable regulations relating to safety and health in accordance to the Lebanese and UAE and in particular the legislation on chemical regulations.


Article 3 . Price

The prices are indicated in USD, AED and Lebanese pounds, tax included, and delivery costs excluded; understanding that the value added tax is that which is in force on the Lebanese territory or the UAE territory on the day that the order is validated.

The prices applied are those given on the Site and confirmed when the Customer confirms his order.

The delivery costs are shown on the order summary before the Customer confirms the latter and includes all taxes. These costs are at the expense of the Customer and are invoiced in addition to the sale price of the Products.

The transfer of risk for loss and damage to the Products will be made after delivery and receipt of the Products by the Customer.

We reserve the right to modify our prices at any moment but will apply the current rate as indicated to you on the site at the time the order was placed.


4.1 Placing an Order

The Customer completes his order by filling in the following 5 steps:

Step 1: The Customer selects the chosen Products and adds them to the shopping basket after having selected the desired size and color. The cart “My Cart” at the top and to the right of the screen shows the Customer that it has taken into account his selection by indicating the number of Products it contains.

Step 2: The Customer may check the contents of his cart by clicking on “My Cart”to have access to the summary of his order. The Customer may change his order(Product, size, quantity). The total amount of the order, taxes included, are shown in the summary and are distinguished by the price of the Products and the delivery costs.

Step 3: Once the order has been checked and, if necessary, changed, the Customer validates his order in order to finalize it by re-clicking on “My Cart”. If the Customer has a promotion code, reserved for best Customers, he must enter it in the space provided, in order to take advantage of this promotion.

Step 4: Input by the Customer for delivery and billing details.
It is necessary that all the fields are filled in for the finalization of the order; understanding that unless the Customer gives different instructions, the billing address will automatically be the same address for the delivery. If the Customer has previously ordered on the Site, then he has a Customer account. If this is the case, he may identify himself using only his email address and password. The Customer then checks all the information and clicks on “validate”for the follow up of his order.

Step 5: Input of banking details.
The Customer then accesses the screen for secure payment with the partner ofThe4Stores.com as specified in article 4.3 below. Payment carried out online is uniquely paid by credit card. The Customer must enter his credit card number,the validity date, as well as the 3 visual cryptogram numbers found on the reverse side of the card, understanding that in the case of payment with an American Express card, the Customer must enter 4 numbers. If the payment is accepted, the Customer will be redirected to the screen where the order is confirmed on the Site.

In the case where the payment fails, the Customer will have up to 3 attempts to re-enter his banking details. After the 3rd attempt, the Customer will be redirected to a screen on the Site that shows the refusal for payment. The Customer will be invited to contact the Customer service of Emporio Bijani SARL to find out the reason for the non-payment, and to find a solution to finalize the order.


4.2 Confirmation of the Order

As soon as the payment is accepted, the Customer will receive an email confirming his order, summarizing the articles ordered, the billing and delivery address as well as the delivery date.

The validation of the order by the Customer and the confirmation of the order is sent to the Customer by email by The4Stores.com on behalf of Emporio BijaniSARL, following the payment being accepted and concludes a sales contract between the Parties and acceptance of the General Terms and Conditions for Sales.

The Customer having placed an order has the possibility to print his invoice by connecting to the follow-up of orders space provided for on the Site. The4Stores.com reserves the right to not validate an order in the case of:

  • abnormal or abusive claims,
  • abnormal orders with regards to the quantities ordered,
  • abnormal or abusive exchanges or returns,
  • Existing litigation with the Customer.

The Emporio Bijani SARL customer service is available for all questions relating to the Customers order. The Customer service is available by email (emporio@embijani.com), and by telephone 961 1 892 409, Monday to Friday from 9 am to 4 pm.


4.3 Payment

The price of the Products purchased are payable in cash, in full on the day that the Customer places the order. The payment is carried out online with a bank card(Visa, Euro-card/MasterCard/ American Express/Ali pay) at the time when the order is confirmed by the Customer.

The request for a direct debit on the card is carried out the moment that the order is validated on the site, except if the servers are unavailable. The4stores.com reserves the right to carry out a new request for a direct debit in the case where the first request was not successful due to the unavailability of the servers.

In the case of non-payment, an incorrect address or any other problem with the Customer’s account, The4stores.com reserves the right to block the Customers order until the problem is resolved. In the case of fraudulent use of his credit card on the Site, the Customer is invited to contact Emporio Bijani SARL at the following number: 961 1 892 409, Monday to Friday from 9 am to 4 pm or by email at the following address: (emporio@embijani.com).

The transactions carried out on the Site are secured by the payment partner of The4stores.com,the FAB BANK and AUDI BANK.

All information exchanged to process the payment is encrypted thanks to the SSL(Secure Socket Layer) protocol. This data cannot be detected, intercepted or used by a third party. At no time does the financial data of the Customer pass through the computer system of The4stores.com. Areeba or FAB verifies that the connection with the Customers navigator is secured before sending the payment form to the banking institution that carries out the financial transaction. Areeba or FAB is a technical service, and does not deal with litigation's linked to the orders which are processed directly by the Customer service as specified above or if need be with the Customers bank.


4.4 Filing of an Order

The confirmation of an order is registered on the records of The4stores.com, which are stored on a reliable and sustainable support. The Customer accepts that the confirmation of an order is considered to be proof of the contractual relationship between the Parties.


Article 5 • Delivery

The day following the payment for the order, Emporio Bijani and/or Fashion district LLC delivers the orders with a delivery note within a maximum delay of five (5)working days for a delivery to Lebanon or UAE mainland, and ten (10) working days for a delivery to all other destinations.

All orders registered on the Site, Monday to Friday before 14h00 will be processed the same day; after 14h00, they will be processed the next day. All orders placed on Friday after 14h00, on Saturday and Sunday will be processed the following Monday; understanding that orders placed on bank holidays will be processed the next working day.

In the case where the delivery delay is exceeded, and not justified by a force majeure, the Customer may request a cancellation of the sale and obtain a refund within a maximum delay of thirty (30) days.

For orders outside of Lebanon or UAE, when the exported package reaches its destination,the recipient must pay the taxes or customs duty that apply to the country of destination. Local authorities can provide this information.


Article 6 • Receipt of the Order – Claims – Returns

The Customer is responsible for checking the conformity of the Products received pursuant to the order when delivered. All abnormalities concerning the delivery such as:
  • damaged package,
  • missing products,
  • damaged products
  • products non-compliant to the order,
Must be addressed within legal delay after receipt of order.

This notification will be conveyed to the Emporio Bijani SARL and or Fashion District LLC customer service either:

  • By registered mail, or by writing to the following address: Emporio Bijani – The4sores.com – Saliba Building 2nd floor new jdeideh el Metn – Beirut – Lebanon
  • By registered mail, or by writing to the following address: Fashion District LLC – The4storescom – FF011 The Dubai Mall – Burj Khalifa Downtown – Dubai
  • By email to (emporio@embijani.com).
After this delay, and apart from hidden defects, no claim will be accepted by The4stores.com,the Products are therefore considered to be conforming.

To return non-conform products, the Customer must respect the following procedure:
  • The Customer must enclose in his package the return authorization previously completed and printed with the help of the return form accessible from the Customer space – Section – “My Orders”. No return will be accepted without the aforementioned return authorization duly completed.
  • Products must be returned in their original packaging, or in any package protecting the product from damage, with labels and any accessories, in perfect condition to be sold again on the website to this address: 
  • Emporio Bijani – The4sores.com – Saliba Building 2nd floor new jdeideh el Metn – Beirut - Lebanon
  • Or this address if in Dubai: Tara Jarmon Shop FF011 the Dubai Mall Burj Khalifa Downtown Dubai
The Customer is liable for the risks and costs for the return of the Products. When the non-conformity is acknowledged, The4stores.com will propose to the Customer either:
  • The replacement of the Product/s, at the expense of The4stores.com,
  • or The refunding of the order (Product price and delivery cost) as well as the expenses incurred for the return of the non-conform Product, within a delay of fourteen (14) days from the date that the notification confirming the non-conformity was sent.
In the case of a refund, Emporio Bijani SARL or Fashion District LLC assures to refund in full the products returned conform, as well as the shipping expenses, with the exception of the taxes and custom duty paid by the Customer for the delivery. In the case of abnormal or abusive claims, Emporio Bijani SARL or Fashion District LLC may refuse to accept future orders.


Article 7 • Personal Data

The4stores.com collects certain information that is necessary for the processing of the orders.This data is not only necessary for the processing of the Customers order byThe4stores.com, but also to convey to the Customer information on the 4 brands name on the Site, or to allow him to take advantage of promotions; if the Customer agrees when confirming his order.

The information is strictly confidential and when necessary is identified by an asterisk (*) for The4stores.com, and / or its contractors as part of the management of the Customer's order. Following any injunction or in order for legal authorities to defend its rights, or those of its employees, customers or anyone else, The4stores.com may disclose such data to organizations and legal authorities entitled to this information.

The4stores.com is committed to taking all precautions to ensure the security of its files and to protect its computer system, and to prevent the information of the Customer being distorted, damaged or a non-authorized third-party having access to this information.

The personal information of the Customer is sent and stored at the hosting site which is situated in Lebanon, whose details are shown on the site under the section “Legal Notice”.

The Customer may also change his personal details from his customer space by using his email address and password for identification.


Article 8 • Cookies

In order to process the Customer's order, and in order to better understand their needs and to customize the services offered on the Site, The4Stores.com uses cookies. A cookie is a file stored on the hard disk of the Customers PC and its purpose is to indicate when the Customer is logged onto the Site.

The cookies memorize, the time that the Customer spends on the Site, his identity (known through his e-mail address and password) and the contents of his cart.

Once disconnected from the Site, this information is stored for 30 (thirty) days before being permanently deleted.

The Customer may object to the registration of cookies by configuring his internet navigator. By doing this he loses any personalized service that is offered on the Site.


Article 9 • Limitation of Liability

By ordering on the site implies that the operational procedures on the Internet are understood and accepted, in particular with regards to technical performance,response time, connection, queries or information transfer, disconnection risk,the risk of contamination by viruses circulating on the network and in general all the risks associated with the use of the Internet network.

The4stores.com cannot in any way be held liable for any direct or indirect damage resulting from misuse or incidents related to the use of the computer, Internet access,maintenance or malfunctioning servers, telephone line or any other technical connection, and when a Customer connects to the Site he does this under his full responsibility.


Article 10 • Force Majeure

The4stores.com is not responsible for all or part of the non-performance of its obligations under the order placed by the Customer, if such a non-performance is caused by an event constituent of a force majeure such as that defined by positive law.In such a case, The Customer Service will inform the Customer by email that such an event has occurred within a delay of three (3) days following this incident.

After a period of 1 (one) month, and in the event where the force majeure persists, the order will be cancelled and will be subject to a refund from The Other Store on the credit card used for the payment of the order within a maximum 30 (thirty)days.


Article 11 • Applicable Law

If any of these General Terms and Conditions for Sales is found invalid, illegal or non-opposable by a court of law, the other provisions of these General Terms and Conditions for Sales will remain in effect.

The General Terms and Conditions for Sales are performed and interpreted according to Lebanese law for the Lebanese orders, and the Emirati law for the UAE orders.

In the case of litigation, the customer should first contact The4stores.com to find an amicable solution and failing this, the common law courts have exclusive jurisdiction.
Contact us
The4Stores.com
Saliba Building, Ahrar Street, New Jdeideh, 
El-Metn, Lebanon
Telephone: 961-1-892 409
Email: info@the4stores.com
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